Returns & Exchanges
At Mossy Oak Store, we want you to be fully satisfied with your outdoor and lifestyle gear. If your purchase doesn't meet your expectations, you can return or exchange unworn, unwashed items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and print your prepaid shipping label.
Pack Your Gear
Place the items securely in their original packaging, ensuring all original hangtags and labels are attached to the apparel or accessories.
Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized carrier location; we will track the journey back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing